General Terms and Conditions and Customer Information
I. General Terms and Conditions
§ 1 Basic Provisions
(1) The following terms and conditions apply to contracts concluded with us as the provider Georgios Patsakas via the website www.ersatzteile-landmaschinen.com. Unless otherwise agreed, the inclusion of any terms and conditions used by you is rejected.
(2) A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or self-employed professional activity. An entrepreneur is any natural or legal person or partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their independent professional or commercial activity.
§ 2 Conclusion of the Contract
(1) The subject matter of the contract is the sale of goods.
(2) By listing the respective product on our website, we submit a binding offer to conclude a contract via the online shopping cart system under the conditions stated in the product description.
(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the “shopping cart”. You can access the shopping cart using the corresponding button in the navigation bar and make changes there at any time.
After opening the “Checkout” page and entering your personal data as well as the payment and shipping details, the order details will be displayed to you in a final order overview.
If you use PayPal as the payment method, you may be redirected to the PayPal website during the ordering process. There you make the required entries or confirmations. The order details will then be displayed to you as part of the ordering process.
Before submitting the order, you have the opportunity to check and amend the information in the order overview or to cancel the order.
By submitting the order using the corresponding button (“order with obligation to pay” or an equivalently clear designation), you legally accept the offer and the contract is concluded.
(4) Your requests for the preparation of an offer are non-binding. We will submit a binding offer to you in text form, for example by e-mail, which you may accept within 5 days unless a different period is specified in the respective offer.
(5) The processing of the order and the transmission of all information required in connection with the conclusion of the contract are carried out partly automatically by e-mail. You must therefore ensure that the e-mail address you have provided to us is correct, that receipt of e-mails is technically possible and, in particular, that receipt is not prevented by spam filters.
§ 3 Special Agreements Regarding Payment Methods
(1) Credit Check
If, in individual cases and by prior agreement, we offer payment by invoice and therefore provide goods or services in advance, we reserve the right to carry out a credit check.
For this purpose, the personal data required for the credit check may be transmitted to PIVASOFT GmbH, Ludwig-Richter-Str. 13, 95488 Eckersdorf, Germany, in order to protect our legitimate interests in avoiding payment defaults.
We reserve the right to refuse payment by invoice depending on the result of the credit check.
§ 4 Right of Retention, Retention of Title
(1) You may exercise a right of retention only insofar as it concerns claims arising from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
(3) If you are an entrepreneur, the following shall additionally apply:
a) We retain title to the goods until all claims arising from the ongoing business relationship have been settled in full. The goods subject to retention of title may not be pledged or transferred by way of security before ownership has passed.
b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims in the amount of the invoice value arising from the resale, and we accept this assignment. You remain authorised to collect the claim. However, if you fail to meet your payment obligations properly, we reserve the right to collect the claim ourselves.
c) If the goods subject to retention of title are combined or mixed with other goods, we acquire co-ownership of the new item in proportion to the invoice value of the goods subject to retention of title compared with the value of the other processed items at the time of processing.
d) At your request, we undertake to release the securities to which we are entitled insofar as the realisable value of our securities exceeds the claims to be secured by more than 10 %. The selection of the securities to be released is at our discretion.
§ 5 Liability for Defects
(1) The statutory rights relating to defects apply.
(2) As a consumer, you are requested to inspect the goods immediately upon delivery for completeness, obvious defects and transport damage and to notify us and the carrier of any complaints as soon as possible. Failure to do so does not affect your statutory rights relating to defects.
(3) If you are an entrepreneur, the following applies in deviation from the above provisions:
a) Only our own information and the manufacturer's product description shall be deemed agreed characteristics of the goods, but not other advertising, public promotions or statements made by the manufacturer.
b) In the event of defects, we shall, at our discretion, remedy the defect or provide a replacement delivery. If the remedy of the defect fails, you may choose either to demand a reduction in price or to withdraw from the contract. The remedy shall be deemed to have failed after an unsuccessful second attempt unless the nature of the goods or the defect or other circumstances indicate otherwise. In the case of repair, we are not required to bear additional costs incurred because the goods have been taken to a location other than the place of performance unless such relocation corresponds to the intended use of the goods.
c) The warranty period is one year from delivery of the goods. The shortening of the period does not apply:
- to damage attributable to us caused culpably by injury to life, body or health or to other damage caused intentionally or by gross negligence;
- insofar as we have fraudulently concealed the defect or have provided a guarantee regarding the condition of the goods;
- to goods that have been used for a building in accordance with their usual purpose and have caused the building to become defective;
- to statutory rights of recourse that you have against us in connection with rights arising from defects.
§ 6 Choice of Law
(1) German law shall apply. For consumers, this choice of law applies only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which they have their habitual residence.
(2) The provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG) shall expressly not apply.
II. Customer Information
1. Identity of the Seller
Georgios Patsakas
Hauptstr. 84
65817 Eppstein
Germany
Phone: +49 6171 9534983
E-mail: info@ersatzteile-landmaschinen.com
Consumer dispute resolution:
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
2. Information on the Conclusion of the Contract
The technical steps leading to the conclusion of the contract, the conclusion of the contract itself and the options for correcting input errors are carried out in accordance with the provisions entitled “Conclusion of the Contract” in Part I of our General Terms and Conditions.
3. Contract Language and Storage of the Contract Text
3.1. The contract language is English.
3.2. We do not store the complete contract text. Before submitting the order via the online shopping cart system, you can print out the contract data using your browser's print function or save it electronically. After we receive your order, the order data, the legally required information for distance contracts and the General Terms and Conditions will be sent to you again by e-mail.
3.3. For requests for quotations outside the online shopping cart system, you will receive all contractual data as part of a binding offer in text form, for example by e-mail, which you can print out or save electronically.
4. Essential Characteristics of the Goods or Services
The essential characteristics of the goods and/or services can be found in the respective product offer.
5. Prices and Payment Terms
5.1. The prices stated in the respective offers and the shipping costs are total prices. They include all price components, including all applicable taxes.
5.2. Shipping costs are not included in the purchase price. They can be accessed via a correspondingly designated link or button on our website or in the respective offer, are shown separately during the ordering process and are payable by you in addition unless free shipping has been expressly agreed.
5.3. Any costs incurred for transferring money, in particular bank transfer fees or currency conversion fees charged by financial institutions, are to be borne by you where delivery is made to an EU Member State but payment is initiated from outside the European Union.
5.4. The following payment methods are available in the regular ordering process:
- Payment in advance by bank transfer
- Payment via PayPal
Payment by invoice may only be offered in individual cases following prior individual agreement with us. There is no entitlement to payment by invoice.
5.5. Unless otherwise stated for the respective payment method, payment claims arising from the concluded contract are due immediately.
For payment in advance by bank transfer, we grant a 3 % discount on the gross value of the goods in the order.
5.6. The minimum order value is EUR 40.00.
6. Delivery Terms
6.1. The delivery conditions, delivery time and any existing delivery restrictions can be found via a correspondingly designated link or button on our website or in the respective offer.
6.2. If you are a consumer, the law provides that the risk of accidental loss and accidental deterioration of the goods sold during shipment passes to you only when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you independently commission a transport company not designated by us or another person designated to carry out the shipment.
If you are an entrepreneur, delivery and shipment are at your risk.
7. Statutory Liability for Defects
Liability for defects is governed by the provision entitled “Liability for Defects” in Part I of our General Terms and Conditions.
Last updated: 12 September 2026